Terms of use

LAST UPDATED: 30 December, 2024.

Welcome to StubShift by GNK Softworks Ltd ('we', 'us', or 'our') (Company Number 15699902). The following document sets out the terms and conditions (the 'Terms of Use') which you (the 'user') agree to be bound by when using the StubShift product ('product', or 'service'). We will ask for confirmation that you agree to the Terms of Use when you register for an account and we will take continued use of the product as ongoing acceptance. If you do not agree to these Terms of Use, please do not use the Product.


Description of Service

StubShift provides a event ticketing platform that allows you to create events, issue tickets and validate tickets in a web interface.


Users and Accounts

Users and accounts are distinct entities with different roles:

  • Users are individuals who access the product, manage events, and interact with its features.
  • Accounts are entities responsible for billing and subscription management.

When a user signs up, a free, ad-supported account is automatically created. This account allows the creation of a limited number of events and tickets per month. Specific limits are subject to change and are detailed on our Pricing Page.

Users can be associated with multiple accounts, and each account can have multiple users.

Accounts can be upgraded to a paid subscription plan, which removes ads and increases the monthly allowance for events and tickets.


Subscription and Payment

Beyond any allowances as part of the free account, an account will be required to purchase a subscription plan to use the StubShift product. Each paid plan is connected with only a single account. This means if a users purchases an upgrade and they are part of multiple accounts the upgrade will apply only to the account they are currently using. Each plan contains a number of events that can be created per month and a limit on the number of tickets that can be issued for each event. The event limits are refreshed by calender month.

All subscriptions are one month rolling subscriptions and can be cancelled by an admin user of the account at any time. Upon cancellation the account will retain all allowances util the end of the current subscription period unless the account is closed. We do not offer any refunds at this time (see our refund policy: Refund Policy) and every sale is final.


Content Usage

Users are solely responsible for the content generated using our service. We do not guarantee the accuracy, completeness, or suitability of the users content for any purpose. Users agree not to use content that they do not have permission for or that is deemed to be illegal, unethical, or harmful. Any content that is found to be in violation of these terms will be removed and the account may be suspended or terminated.


Intellectual Property

All content remains the intellectual property of the user. All content on the StubShift marketing and dashboard website, including text, images, logos, and graphics, is the property of GNK Softworks (Unless otherwise identified) and is protected by copyright laws. You may not reproduce, distribute, or modify any content from this website without our prior written consent.


Data Collection

We require certain data from the user to facilitate the provision of the product. By using StubShift you agree to collecting the following data:

  • Name
  • Email
  • Payment Information (Including payment history)
  • Usage Activity

Privacy

We are committed to protecting the privacy of our users. Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.


Termination

GNK Softworks Ltd reserve the right to terminate or suspend accounts at our discretion, without prior notice or liability, for any reason, including but not limited to breach of these terms and conditions. Upon termination all subscription privileges will be removed and your account and all associated data will be deleted. If this products is decommissioned we will give two months notice to users.


Limitation of Liability

In no event shall GNK Softworks Ltd, its officers, directors, employees, or agents be liable to you or any third party for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising out of or in connection with your use of the Website or Product.


Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.


Changes to Terms

We reserve the right to modify or replace these terms and conditions at any time. It is the responsibility of the user to review these terms periodically for changes.


Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@gnksoftworks.com.